Shipping Policy

Shipping Policy

For exclusive releases and new collections, please allow 7-10 days for your order to ship. Our small team in Kathmandu hand-packs each package, meticulously checking every detail to ensure your special item arrives pristine before delivery. No assembly lines here! Just family, heart, and lots of love!
All sales are final and no returns are accepted. We do not offer exchanges or returns. All customers are responsible for import duties, VAT, or other taxes. Duties and taxes vary greatly between countries. Please check your local tax laws!
Country Shipping Method Standard Rate Purchases over $200 Purchases over $400 USD
Denmark, Finland, Norway, Sweden
DHL Express (5-8 days)
$26
$20
Free
UK, Switzerland, Austria
DHL Express (5-8 days)
$26
$20
Free
Germany
UPS (5-8 days)
$29
$24
Free
France
DHL Express (5-8 days)
$26
$20
Free
USA
DHL Express (5-8 days)
$30
$22
Free
Australia, New Zealand
DHL Express (5-8 days)
$25
$20
Free
South Korea, China, Hong Kong, Japan
DHL Express (5-8 days)
$25
$20
Free
Canada
DHL Express (5-8 days)
$30
$22
Free
Qatar
DHL Express (5-8 days)
$25
$20
Free
Rest of Europe DHL Express (5-8 days) $30 $24 Free All other countries DHL Express (5-8 days) $30 $24 Free We currently ship weekly. We take shipping seriously.
The table below shows trackable DHL Express shipping prices (except for Germany, where we ship via UPS). Delivery times are 5-8 days from the date of shipment. Please allow a few extra days for delivery during busy periods such as clearance sales, promotions, or flight restrictions. We currently do not ship to Russia.
US, Japan, Australia, and Canada: The prices shown in the table are the base rates for DHL Express service. For remote delivery addresses, additional charges will be applied at checkout. US customers can also choose USPS, which offers a more affordable price but takes 10-14 days to deliver.
We will send you tracking information after shipping. Subscribers can also log in to their accounts to track.
Please ensure you always enter a valid email address so we can send you tracking information via the courier. We do not share any personal information with third parties.
All customers are responsible for import duties, VAT, or other taxes. Customs, duties, and taxes vary significantly between countries. Please check your local tax laws! Refusing to pay customs duties will result in your package not being returned to Everleigh Clark and no refund being issued. Please familiarize yourself with the customs duties imposed by your country on imported goods, as we have no control over these amounts and are not responsible.
We ship from Kathmandu, Nepal.